Appeals can be registered by parents or guardians with the Nipissing-Parry Sound Student Transportation Services in cases:
- where the assigned stop poses a safety hazard for the student(s) and specific there are concerns regarding the safety of a pick-up or drop-off location;
- when disputing the walking distance in the NPSSTS system;
- when requesting an exception to NPSSTS guidelines because of extenuating circumstances;
- when requesting a closer stop. For information about the Distance to a Designated Stop Location Guideline, please refer to SL-003.
Complete the online forms below to request:
The Four Appeal Forms
Each form opens in our secure self-serve system and goes straight to the NPSSTS team.
Courtesy Transportation
Request a seat on an existing route where you are not otherwise eligible.
Walking Distance Review
Ask us to re-check the walking distance recorded for your address.
Stop Location Review
Raise a safety or suitability concern about an assigned stop.
Closer Stop Request
Ask for a stop closer to your home where eligible.
Stop-distance decisions follow the SL-003 — Distance to a Designated Stop Location guideline.